NPS calculator
Calculate your Net Promoter Score from the number of promoters, passives and detractors. Free, instant and no sign-up.
Your responses
NPS = % promoters − % detractors. Enter whole numbers of responses.
Your result
Enter your response counts to see your score.
What is an NPS calculator?
An NPS calculator turns your Net Promoter Score survey responses into a single score from −100 to +100. Enter how many people answered 9-10, 7-8 and 0-6 and it works out your NPS, so you can measure customer loyalty from your feedback form.
Measure loyalty
See how likely customers are to recommend you with a single number.
Track over time
Run the same survey every quarter and watch your score move.
Find detractors
Spot unhappy customers early and follow up on their feedback.
Benchmark
Compare teams, products or releases using the same measure.
Collect NPS responses with BeeForm
Ask the NPS question in a form, then count the answers to enter above. Using BeeForm you can style the survey to match your brand so more people finish it.
Ask the NPS question
Add "How likely are you to recommend us to a friend or colleague?" as a 0-10 scale question.
Add a follow-up
Add an optional "What is the main reason for your score?" question to learn why.
Share the link
Send the form by email, chat or your website. Every answer is saved automatically.
Count each group
Use the responses page to count 9-10, 7-8 and 0-6 answers and enter them in the calculator.
Ready to collect your responses?
Build a beautiful form with BeeForm, share it, and track responses as they come in.