1. Eligibility and accounts

You must be at least 18 years old, or the age of majority where you live, and able to form a binding contract to use the Service. The Service is not intended for children under 16.

You sign in with a supported method such as your Google account. You are responsible for the accuracy of your account information, for keeping your sign-in credentials secure, and for everything that happens under your account. Tell us promptly at the address below if you suspect unauthorized use.

One person or entity may not maintain accounts in order to evade plan limits, bans, or fees.

2. The Service

Beeform lets you design, theme, publish and manage forms, collect and review responses, and extend Google Forms through our add-on. Features, limits and pricing depend on your plan, as described on our pricing page.

We may add, change, suspend or remove features at any time. If we make a change that materially reduces what a paid plan includes, we will give notice and, where appropriate, a pro-rated refund option for the affected period.

We may use beta or preview features that are marked as such. They are offered as is and may change or end without notice.

3. Google accounts and third-party services

Parts of the Service work with your Google account and Google services such as Google Forms, Google Sheets and Google Drive. When you connect a Google account, you authorize us to access and act on the data you approve on Google's consent screen, only to provide the features you use. You can disconnect a Google account in your account settings or revoke access at any time at myaccount.google.com/permissions.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. See our Privacy Policy for details.

Your use of Google, Stripe and any other third-party service is also governed by that provider's own terms and privacy policy. We do not control those services and are not responsible for them, for changes they make, or for outages they cause.

4. Your content and form responses

"Your Content" means the forms, designs, themes, questions, text, images, files, logos and other material you create or upload, and the responses, files and other data that people submit through your forms ("Responses"). You keep all rights you have in Your Content. We do not claim ownership of it.

You give Beeform a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display Your Content only as needed to operate, secure, support and improve the Service for you and to comply with law. This license ends when Your Content is deleted from the Service, except for backup copies that are removed on our normal schedule.

You are solely responsible for Your Content and for having every right, consent and notice needed to collect it. In particular, you are responsible for telling the people who fill in your forms how their data will be used, for publishing your own privacy notice where the law requires one, and for the questions you choose to ask.

For personal data in Responses, you are the controller (or business) and Beeform acts as your processor (or service provider). We process Responses only on your instructions, as described in these Terms and our Privacy Policy. If you need a data processing agreement, email support@beeform.co.

Do not use the Service to collect sensitive data that the Service is not designed for, such as payment card numbers, government identifiers, protected health information subject to HIPAA, or other regulated data, unless you have first agreed to additional terms with us in writing.

5. Acceptable use

You agree not to use the Service, or let anyone else use it, to:

• break any law or regulation, or infringe or misappropriate anyone's intellectual property, privacy or other rights;
• collect data by deception, such as phishing, impersonating another person or organization, or fake surveys and giveaways;
• send or host spam, malware, or content that is unlawful, defamatory, harassing, hateful, sexually exploitative, or that promotes violence or self-harm;
• collect or process the personal data of children under 13, or other sensitive data, in violation of law;
• probe, scan, or test the vulnerability of the Service, bypass rate limits, plan limits or other protections, or interfere with its operation or other users;
• scrape, crawl, copy, or reverse engineer the Service, or access it by automated means except through interfaces we provide;
• resell or sublicense the Service, or build a competing product using it, without our written permission;
• upload files that contain viruses or other harmful code, or that you have no right to share.

We may investigate suspected violations, remove or disable content, limit or suspend access, and report unlawful activity to the authorities. We are not obliged to monitor Your Content but may do so to enforce these Terms.

6. Workspaces and teams

The Service lets you create team workspaces and invite other people. The person who owns a workspace controls it, including its members, roles, forms and responses, and is responsible for the people they invite and for how they use the Service. Members with sufficient permissions can view, edit, move or delete workspace forms and responses.

If you are invited to a workspace, the workspace owner and its administrators may be able to see your name, email address and activity in that workspace. Content you create in a workspace may belong to, and remain with, that workspace after you leave.

A paid plan held by a workspace owner applies to the workspaces they own as described on the pricing page. A workspace deletion may be subject to a short grace period before the data is removed permanently.

7. Plans, billing and subscriptions

We offer a free plan and paid subscription plans (currently Pro and Business) billed monthly or yearly. Current prices, limits and features are shown on our pricing page. Prices are in US dollars unless stated otherwise.

Payments are processed by Stripe. We do not see or store your full card number. By subscribing you authorize us and Stripe to charge your payment method for the plan, the billing interval you chose, applicable taxes, and any other amounts you owe.

Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time from the billing page or the customer portal. Cancellation takes effect at the end of the current paid period, and you keep your paid features until then. You will not be charged for later periods.

Taxes. Prices exclude sales, use, VAT, GST and similar taxes unless stated. Where required we calculate and collect them at checkout, and you are responsible for any you owe.

Refunds. You may request a refund within 30 days of a charge by emailing us. We review each request and may approve it in full, approve it in part (for example, based on how much of the Service you used), or decline it. Refund requests made more than 30 days after a charge are generally declined, and we are not obliged to grant a refund or credit for partial periods or unused features. This does not limit any refund rights you have under applicable law. Approved refunds go back to your original payment method and may take several days to appear.

Failed payments. If a payment fails we may retry it and notify you. If it stays unpaid, we may suspend or downgrade your account to the free plan. Features and limits of the free plan then apply, and content above those limits may become unavailable until you upgrade or remove it.

Changes to prices. We may change prices or plans with at least 30 days' notice before your next renewal. If you do not agree, you may cancel before the change takes effect. Price changes do not affect the period you have already paid for.

Downgrades and plan changes. Moving to a lower plan or to the free plan may limit or remove features, such as analytics history, file upload size, retention periods or version history. You are responsible for exporting anything you need before you downgrade.

8. Our intellectual property

The Service, including its software, design, templates, text, graphics, logos and the Beeform name and marks, belongs to Genius Addons LLC or its licensors and is protected by copyright, trademark and other laws. Except for Your Content, we and our licensors keep all rights.

Subject to these Terms and your plan, we give you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or internal business purposes. You may not copy, modify, distribute, sell, lease, decompile or reverse engineer any part of the Service, or remove proprietary notices, except where the law allows despite this restriction.

Feedback. If you give us ideas or suggestions, we may use them without restriction or payment. Premium themes and templates may be used only within the Service and in the forms you publish through it.

9. Availability, support and data export

We work to keep the Service available but do not promise uninterrupted or error-free operation. We may suspend it for maintenance, security or reasons outside our control. Paid plans include support by email as described on the pricing page, subject to reasonable response times.

You are responsible for keeping copies of anything important. You can export responses using the features of the Service, and we encourage regular exports. Backups we keep are for our own recovery and are not a service to you.

10. Term and termination

These Terms apply from when you first use the Service until your account is closed.

You may stop using the Service and delete your account at any time. If you have a paid subscription, cancel it first, as deleting an account does not by itself refund fees.

We may suspend or terminate your access, with notice where reasonable, if you breach these Terms or the law, if your use risks harm to us, other users or third parties, if payment fails, or if we stop offering the Service. If we terminate for convenience while you have prepaid fees, we will refund the unused part of the prepaid period.

After termination your right to use the Service ends. We will delete or anonymize your data as described in our Privacy Policy, normally within a reasonable period after closure, and may keep limited records we are required to keep by law. Sections that by their nature should survive will survive, including those on content, payment obligations, intellectual property, disclaimers, liability, indemnity and governing law.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT ALLOWED BY LAW, GENIUS ADDONS LLC DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ACCURATE OR ERROR-FREE, OR THAT DATA WILL NOT BE LOST OR CORRUPTED.

We do not warrant that forms will render identically in every browser or device, that notifications or emails will be delivered, or that third-party services we depend on will be available. Some places do not allow certain disclaimers, so parts of this section may not apply to you.

12. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, GENIUS ADDONS LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THEIR POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) US$100.

These limits apply whatever the legal theory, whether in contract, tort (including negligence), or otherwise, and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as for fraud or willful misconduct. Some jurisdictions do not allow these exclusions, so they may not fully apply to you.

13. Indemnification

You will defend, indemnify and hold harmless Genius Addons LLC and its members, officers, employees and contractors from claims, damages, liabilities, losses and expenses (including reasonable attorneys' fees) arising from Your Content, your use of the Service in breach of these Terms or the law, your forms and the way you collect, use or share data from your respondents, or your infringement of another person's rights. We will tell you about the claim promptly and let you control its defense, though we may take part with our own counsel at our own cost, and you may not settle a claim in a way that binds us without our consent.

14. Copyright and content complaints

If you believe content on the Service infringes your copyright, send a notice to support@beeform.co with: your contact details; a description of the work; the location of the material; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner; and your signature. We may remove material and disable repeat infringers' accounts. If you believe a removal was a mistake, you can send us a counter-notice.

To report a form that is abusive, phishing, or otherwise unlawful, email us with the link to the form.

15. Governing law and disputes

These Terms are governed by the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-law rules.

Informal resolution first. Before filing a claim, you agree to contact us at support@beeform.co and give us 30 days to try to resolve the dispute in good faith.

Venue. Subject to that step, any dispute that is not resolved will be brought exclusively in the state or federal courts located in Florida, and you and we consent to their jurisdiction and venue. Either of us may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

To the extent allowed by law, claims must be brought only on an individual basis, and not as a plaintiff or class member in any class, collective or representative action. Any claim must be filed within one year after it arose, or it is permanently barred, where the law permits this limit.

If you are a consumer in a place whose mandatory consumer laws give you the right to sue in your home courts or to rely on your local law, nothing here takes those rights away.

16. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give you reasonable notice, such as by email or a notice in the Service, at least 30 days before it takes effect where practical. The "Last updated" date above shows the latest version. If you keep using the Service after a change takes effect, you accept the new Terms. If you do not agree, stop using the Service and cancel your subscription before the change takes effect.

17. General

Entire agreement. These Terms, together with our Privacy Policy, Cookie Policy and any plan or order terms we present to you, are the entire agreement between us on the Service and replace earlier agreements about it.

Severability and waiver. If a provision is held unenforceable, the rest stays in effect and the provision will be enforced to the greatest extent allowed. Our failure to enforce a right is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets, or by operation of law.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as outages of internet or cloud providers, natural disasters, war, labor disputes or government actions.

Notices and electronic communications. We may give you notices by email, through the Service, or by posting on our site. You consent to receive them electronically and agree that they satisfy any legal requirement for written notice.

Independent parties. We are independent contractors. These Terms create no partnership, agency, employment or fiduciary relationship, and there are no third-party beneficiaries.

Export and sanctions. You may not use the Service if you are located in, or ordinarily resident in, a country or region subject to comprehensive United States sanctions, or if you are on a restricted-party list.

18. Contact

Genius Addons LLC, doing business as Beeform, Florida, United States. You can reach us at support@beeform.co.